Return Policy
A simple, transparent policy for our personal-use attars.
No-Return Policy
Ezanah attars are personal-use products prepared and packed with care. For hygiene and product-safety reasons, we follow a no-return policy once an order has been dispatched.
Damaged or Incorrect Parcels
If your parcel arrives damaged or you receive an incorrect item, please contact us as soon as possible after delivery. Share your order details and clear photographs of the parcel and product so we can review the situation and guide you on the appropriate resolution.
Before You Order
If you are unsure about an attar, size or suitability, please contact us before placing your order. We are happy to help you explore the collection.