EZANAH CUSTOMER SERVICE

Terms & Conditions

The basic terms that apply when you browse and purchase from Ezanah.

Products & Availability

Product availability, sizes and pricing may change. Orders are confirmed subject to availability and successful payment.

Product Presentation

Product images are intended to represent the attars and their presentation. Minor differences in screen display, packaging or physical presentation may occur.

Orders & Payment

An order is considered confirmed after successful payment and confirmation. If an issue affects fulfilment, we will contact you using the details provided with the order.

Delivery

Delivery timelines are estimates and can vary with courier availability, location and circumstances outside Ezanah's control.

Returns

Our personal-use attars follow the no-return policy described on the Return Policy page, subject to review of damaged or incorrect parcels.

Contact

For questions about an order or these terms, please contact Ezanah before or after purchase.